Returns & 60-Day Guarantee

Try it for 60 days. If it isn't right for you, we'll make it right.

60-day guarantee

Use Glossmere for up to 60 days after it arrives. If you're not happy, email support@glossmere.com with your order number and a photo of your installed filter, and we'll refund you in full. You don't need to send it back. We limit this to one claim per household.

Damaged or defective

If your order arrives damaged or doesn't work, email us a photo and your order number. We'll replace it or refund you, whichever you prefer.

How to start a claim

1. Email support@glossmere.com with your order number.
2. Tell us what's wrong and attach a photo.
3. We'll reply with the next steps.